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The User Manager interface allows you to add, manage, and delete your Subaccounts. You can manage each Subaccount's access to email, FTP, and Web Disk. The User Manager interface also allows you to merge email, FTP, and Web Disk accounts into a single Subaccount. Additionally, this interface allows you to link service accounts to Subaccounts.
This interface does not allow you to create new cPanel accounts. You can create new cPanel accounts in WHM's Create a New Account interface (Home >> Account Functions >> Create a New Account).
If any email, FTP, or Web Disk accounts use the same username, the User Manager interface allows you to merge those accounts into a Subaccount. The User Manager interface groups any service accounts that qualify for a merge. To merge the service accounts together, click Link. If you do not wish to merge the service account, click Dismiss and the User Manager interface will no longer present the merge option for that service account.
To add a Subaccount, perform the following steps:
Enter a contact email address for the user.
To send an email to the user to set their own password, select the The user will set the account password option and proceed to step 8. To set the password yourself, select the Set the user's password option and proceed to step 7.
To use this feature, you must enable the Reset Password for Subaccount option in WHM's Tweak Settings interface (Home >> Server Configuration >> Tweak Settings). If you cannot access WHM, contact your hosting provider for assistance.
Select the Subaccount's services. For more information about Subaccount services, read the Subaccount services section.
If the Subaccount's username matches the username of another account, the interface will prompt you with the option to link or dismiss the account.
Email allows you to enable the Subaccount's email address.
The Quota option defines how much hard drive space the Subaccount may use to store email.
FTP allows you to manage your website's files.
The Quota option defines how much hard drive space the Subaccount user may use in their specified home directory.
The Home Directory text box allows you to specify the Subaccount's FTP home directory.
The Web Disk utility allows you to manage and manipulate files on your server in multiple types of interfaces (for example, your computer, mobile device, or certain types of software).
|Home Directory||The Home Directory text box allows you to change the Subaccount's Web Disk home directory.|
This option allows you to specify the Subaccount's home directory permissions.
In This Document
For Hosting Providers
In the accounts list, the cPanel account and logs account include a star () on their avatar. You cannot edit these accounts in this interface.
To edit a Subaccount, click Edit. You can adjust the following Subaccount properties within this section:
Contact Email Address — An alternate email address for the Subaccount's user.
You must set the Contact Email Address option to allow Subaccount users to use the Reset Password feature.
In the accounts list, the cPanel account and logs account include a star () on their avatar. You cannot remove remove these accounts.
To delete a Subaccount, click Delete and then confirm that you wish to delete the account.
If you delete a Subaccount, the system will remove all of the Subaccount's services.