These Release Notes detail feature updates in cPanel & WHM version 11.32

Upgrade to version 11.32

Per our Operating System End Of Life Policy for cPanel & WHM FreeBSD systems and legacy Linux systems will not be able to upgrade to cPanel & WHM version 11.32

Systems that use mbox, or which have Exim updates disabled, will also not be able to upgrade to cPanel & WHM version 11.32.

Downgrade from 11.32 to earlier versions

In cPanel & WHM version 11.32, we added complete support for a downgrade to earlier cPanel & WHM versions.

However, once a system has upgraded to version 11.32, the following changes will block a downgrade to version 11.30:

It is no longer necessary to run a script, such as /usr/local/cpanel/scripts/downgrade_cpanel to downgrade from version 11.32 to version 11.30. To downgrade to version 11.30, change your tier in WHM's Update Preferences interface (Main >> Server Configuration >> Update Preferences) and run the /usr/local/cpanel/scripts/upcp script

Supported operating systems

The following table shows the operating systems that are supported in cPanel & WHM version 11.32:



New features

Update analysis reports

In cPanel & WHM version 11.32, we added a new feature called Update Analysis that records update (upcp) information on individual servers and reports back to cPanel.

After upcp runs, the update analysis process, /usr/local/cpanel/scripts/gather-update-logs, performs checks to confirm a successful update. Then, this process stores the update information as tarball files in the /usr/local/cpanel/logs/update_analysis file.

These tarball files will only be deleted if you do not report the update information to cPanel. You can enable or disable reports of updated information to cPanel via WHM's Send update analysis to cPanel interface (Main >> Tweak Settings >> Send update analyses to cPanel.) If reporting update information to cPanel is currently disabled, you can also enable this option from the Send Update Analysis to cPanel notification box in the following locations:

MyDNS-NG support

In cPanel & WHM 11.32, WHM supports the database-driven nameserver MyDNS-NG.

You can select this option in WHM's Nameserver Selection interface (Main >> Service Configuration >> Nameserver Selection). When you make the selection, WHM installs MyDNS-NG version

 If you change your nameserver to MyDNS-NG, you will disqualify your cPanel & WHM installation from a downgrade to version 11.30. To effect a downgrade, change the nameserver to BIND or NSD, or disable the service.

Custom jailed shell (jailshell) mounts

System administrators can now define custom jailed shell mounts.

Account and package configuration options

In cPanel & WHM version 11.32, we have added new configuration options.

You can now configure the following options when you create or manage packages and accounts via the WHM Create a New Account, Modify an Account, Add a Package, and Edit a Package interfaces:

You can also configure these options via our XML API. This change applies to the following API calls:

Mail delivery reporting

In WHM, a new interface called Mail Delivery Reports appears. This screen allows you to search for mail that is sent and received by users on your system.

A few points to note about the Mail Delivery Reports functionality:


Modified or replaced features

POP before SMTP authentication default

POP before SMTP authentication is not enabled by default as of 11.32. You can enable this option in WHM's Antirelayd interface (Main >> Service Configuration >> Service Manager >> Antirelayd.) SMTP authentication is still supported and enabled by default.

Outgoing email limit options

cPanel & WHM version 11.32 implements several changes to the way that cPanel & WHM limits outgoing email from your server.

The options that are listed below now appear in the Tweak Settings interface.


The percentage of email messages (above the account’s hourly maximum) to queue and retry for delivery

In previous versions of cPanel & WHM, when a domain reached the limit set for Max hourly emails per domain in Tweak Settings, additional messages sometimes failed, and sometimes were deferred. This new setting allows server owners to apply a consistent result to all domains on the server that exceed the hourly email limit.

The server owner uses this setting to indicate the quantity of messages that will be queued by the system and delivered in the next hour.

For example, if you set this value to 125%, then once the account reaches its hourly limit, Exim will queue any additional messages, up to 125% of the Max hourly emails per domain value. Once the account reaches 125% of the Max hourly emails per domain value, any additional outgoing messages are discarded.

To discard all messages sent by domains that have exceeded their limits, set this option at 100.

By default, The percentage of email messages (above the account’s hourly maximum) to queue and retry for delivery is set to 125%.


Count mailman deliveries towards a domain’s Max hourly emails

Server administrators may choose to count emails to Mailman mailing lists against an account's outgoing email limit (which is set using the Max hourly emails per domain option in the Tweak Settings interface).

By default, the Count mailman deliveries towards a domain’s Max hourly emails setting is Off.

This setting should remain Off if you wish to accommodate users with large Mailman mailing lists. If you turn this setting On, your mailing list subscribers may not receive messages.

Maximum percentage of failed or deferred messages a domain may send per hour

This new Tweak Settings option allows the server administrator to specify the percentage of email messages that must fail or be deferred in an hour in order for a domain to be restricted from sending email.

When this percentage of email messages fail or are deferred, the domain will not be able to send email for the remainder of the hour in which the restriction occurred. (The minimum number of messages which must fail or be deferred in order for this setting to take effect is 5.)

The default value for the Maximum percentage of failed or deferred messages a domain may send per hour setting is Unlimited.


Dormant mode for three daemons

The cpdavd, cphulkd, and cpsrvd daemons now offer a special Dormant mode. Dormant mode offers a significant reduction in memory use by the daemon. When the daemon is idle, the daemon process is replaced with a listener process. Upon the detection of network activity on the port, the listener process starts the daemon to handle the request.

You can enable reduced memory consumption for individual daemons via the Dormant services option in the Tweak Settings interface.

Keep in mind that enabling Dormant Mode for a daemon will cause slight delays in responding to new connections, since the listener process must start the daemon.


Configurable timeout threshold for FTP backups

In cPanel & WHM version 11.32, you can configure the timeout threshold that is used when you copy backups via FTP. To configure this option, navigate to WHM's Configure Backup feature (Main >> Backups >> Configure Backups).

The default threshold is 120 seconds. 

This threshold only applies to backups that are created by cpbackup, the system-wide backup utility.

Prevent cPanel users from creating specific domains.

In cPanel & WHM version 11.32, we renamed WHM's Block Common Domain Usage option on the Tweak Settings interface. It is now labeled Prevent cPanel users from creating specific domains.

We also extended this option, which allows you to prevent the creation of specific domains by cPanel users.

To see which domains are blocked by default when you select this option, view the /usr/local/cpanel/etc/commondomains file.

To add domains to this list (and block their creation on your server):

  1. Create the /var/cpanel/commondomains file.
  2. In /var/cpanel/commondomains, list the domains for which you wish to prevent the creation of by cPanel users.


Restrict outgoing SMTP to root, Exim, and Mailman

Prior to cPanel & WHM version 11.32, the Restrict outgoing SMTP to root, exim, and mailman option on the Tweak Settings screen would block any attempt to work around the Exim Sendmail binary.

In version 11.32, when this option is set to On, cPanel & WHM redirects the outgoing connection attempt to the local mail server.

Email authentication support

Exim is updated to version 4.77. With this comes an end of support for DomainKeys signing of outgoing messages.

Verification of DomainKeys signed messages is still possible by means of integration with SpamAssassin. However, we urge all cPanel & WHM users to update to the DKIM method of email authentication.

cPanel & WHM's existing DomainKeys implementation was converted to DKIM, and extended in a number of ways. Wherever possible, Perl modules and command line utilities were renamed from DomainKeys to DKIM. For example, the utility scripts /usr/local/cpanel/bin/domain_keys_installer and /usr/local/cpanel/bin/domain_keys_uninstaller were renamed to /usr/local/cpanel/bin/dkim_keys_install and /usr/local/cpanel/bin/dkim_keys_uninstall. Any existing scripts you created that relied upon our DomainKeys implementation should be examined for compatibility with DKIM.

WHM now also provides an indication of whether an account has DKIM and SPF enabled. This status is recorded in the cPanel user file (stored in /var/cpanel/users) as one of the following directives:

A value of 1 means support is enabled; a value of 0 means support is disabled.

For DKIM, the directive is used to determine whether a key needs to be generated and installed when adding domains to an existing cPanel account. The values can be set via one of the following methods:

  1. When you create an account.
  2. Via the Modify an Account interface in WHM.
  3. Via the Email Authentication interface in cPanel.

The following API 2 functions are related to DKIM.

Prior versions of cPanel & WHM would perform DKIM validation on incoming email by means of SpamAssassin. Signature failure affects SpamAssassin scoring, which can be used to determine whether the system should deliver the message.

In 11.32, an ACL is provided that will cause Exim to reject messages that fail DKIM signature validation. The ACL only applies to messages that contain a DKIM signature.

  • Any event which modifies a message after signing will cause DKIM verification to fail. (For example, mailing lists commonly modify the message body by adding a mailing list signature.)
  • Because Exim is compiled with DKIM and SPF support, it will always verify syntactically valid signatures in incoming email messages, even if DKIM and SPF are disabled. This could degrade the server's performance. For more information, visit the Exim documentation


Account creation and modification options

The WHM Create a New Account and Modify an Account features now provide a way to create DKIM and SPF records.

For SPF, WHM uses a default record of v=spf +a +mx+ipv4:local_address ?all.

Resellers and root users may add a custom SPF record to the appropriate Zone Template. However, if you customize the SPF record in this fashion, it will disable the SPF control in the Create a New Account and Modify an Account interfaces.

In addition, the WHM Modify an Account feature now offers a method you can use to enable or disable DKIM and SPF entries for all zones that are owned by the account.

MySQL configuration and upgrade considerations

MySQL 5.0 configuration

In cPanel & WHM version 11.32, fresh installations of MySQL 5.0 will be configured to use the InnoDB file per-table setting ( innodb_file_per_table). (This configuration also applies to later versions of MySQL which are compatible with the InnoDB file per-table setting.)

The InnoDB file per-table setting stores all InnoDB data in a single file, which improves the reliability of the InnoDB table. This setting reduces the possibility that a single corrupt InnoDB table will impact other InnoDB tables.

This configuration setting may cause a performance reduction on some systems due to the way MySQL updates files that store InnoDB data.

You may change this configuration setting in the /etc/my.cnf file.


MySQL 5.5 upgrade considerations

11.32 includes support for MySQL 5.5.

MySQL 5.5 uses its native InnoDB instance instead of the InnoDB plugin. When the server administrator uses WHM's MySQL Upgrade interface to upgrade MySQL to version 5.5, the /etc/my.cnf file is modified to disable the InnoDB plugin. The presence of the plugin in the /etc/my.cnf file can cause a fatal error during installation. This error will result in a corrupted MySQL installation.

The following entries are removed from /etc/my.cnf if they are found:

A number of deprecated configuration directives will cause fatal errors when used with MySQL 5.5. To reduce the chance of fatal errors during the upgrade, the MySQL Upgrade function in WHM will perform the following actions:

  1. Temporarily move /etc/my.cnf to /etc/my.cnf.rpmsave. Once the upgrade is complete, the original version of /etc/my.cnf is restored.
  2. Comment out any directives in /etc/my.cnf that are known to be incompatible with MySQL 5.5.

 If you manually change the MySQL version and run the /usr/local/cpanel/scripts/mysqlup script, it will not afford you the same protections as the WHM MySQL Upgrade feature will. We recommend that you change your MySQL version with WHM's  MySQL Upgrade interface (Main >> Software >> MySQL Upgrade) in WHM to change your MySQL version.

Run dnsadmin

Normally, a new dnsadmin process is started for each zone-related action in cPanel & WHM.

In cPanel & WHM version 11.32, server administrators can choose to run dnsadmin as a standalone daemon. This improves speed, but increases memory usage.

To enable dnsadmin as a standalone daemon, navigate to WHM's Service Manager interface and select the Enabled checkbox for dnsadmin.

Run optimizefs

By default, the optimizerefs utility runs with an ionice priority of 6. (To learn more about ionice, see the ionice man page.)

In cPanel & WHM version 11.32, server administrators can disable optimizefs. To disable this utility, create the following flag file: /var/cpanel/optimizefsdisable

BoxTrapper functionality

We have made the following updates to BoxTrapper:

cPAddons available for installation by default

In cPanel & WHM version 11.32, the list of cPAddons which are available for installation by default has changed. Formerly, this list included:

This list now includes:

Update Preferences interface version number display

In cPanel & WHM version11.32, the WHM Update Preferences interface (Main >> Server Configurations >> Update Preferences) will show the current version number beside each release tier option.

FrontPage® extensions default

In cPanel & WHM version 11.32, you must enable FrontPage extensions for new accounts. Unlike prior versions of cPanel & WHM, FrontPage extensions are disabled by default.

This change will apply to accounts you create in WHM's Create a New Account interface ( Main >> Account Functions >> Create a New Account) and the following scripts:

Password strength configuration

cPanel & WHM version 11.32 addresses discrepancies between the Password Strength Configuration feature and the password strength security policy in the Configure Security Policies feature. For instance, in previous versions, enabling or disabling one feature could cause an issue with the other.

The following changes are included in version 11.32:

Roundcube requirement matching

As of cPanel & WHM version 11.32, cPanel & WHM will analyze the Roundcube database schema within the account archive ( cpmove) during account transfers. If necessary, cPanel & WHM will upgrade or downgrade the schema based upon the Roundcube requirements of the destination server.

Only MySQL database schemas are addressed by this feature. SQLite database schemas will not be upgraded or downgraded to match the requirements of the destination server.

Exim directives configuration

When exim.conf is generated, cPanel & WHM version 11.32 sets the queue_only_load and deliver_queue_load_max Exim directives dynamically, according to the number of CPUs available. These Exim directives are configured using the following formulas:

The total number of available CPUs on your server is equal to the value that is calculated from /proc/cpuinfo plus the Extra CPUs for server load value that is specified in WHM's Tweak Settings interface.

An upgrade to cPanel & WHM version 11.32 will reset your Exim directives configuration.

Integrate custom code

In the past, cPanel & WHM has offered several methods for integrating custom code into our software, including:

As of cPanel & WHM version 11.32, the Standard Hooks system replaces these individual methods with one overarching system.

This system also adds benefits, such as the capability to provide privilege escalation. It also allows multiple hooks to run for the same event, which was impossible previously without manual intervention.

/var/cpanel/sysinfo.config file updates

We have improved the way /var/cpanel/sysinfo.config works within cPanel & WHM version 11.32. This file contains internal code that describes the local operating system, which includes code that manages RPM updates and our update system.

Previously, /var/cpanel/sysinfo.config was generated once without further updates. Now, cPanel & WHM updates this file nightly.

Instructions on how to override the values in the /var/cpanel/sysinfo.config file are available within the file itself.

Cpanel::Config::Flushconfig::flushConfig() functionality

As of cPanel & WHM version 11.32, the module that handles reading and writing of configuration files (Cpanel::Config::Flushconfig::flushConfig()) is multi-thread safe. As a result, this module may transform symlinks and hardlinks into regular files.

The following major files are affected:

WHM, cPanel, and Webmail interface login screens

We have improved the login screens for WHM, cPanel, and Webmail in cPanel & WHM version 11.32.

The updated login screens allow the user to choose a locale when they log in. This locale setting will apply to the current browser session only. It does not change the cPanel locale preference that is set in Choose Language, which remains in effect.

If your browser's Accept-Language header is set, then the login screen will attempt to display the chosen locale by default. If the locale that is requested by the browser header is not available, the login interface will appear in English, unless you choose a different locale.

Feature list upgrades

In cPanel & WHM 11.32, the Email Trace replaces the Email Delivery Route feature.

When you upgrade to version 11.32 from version 11.30, WHM will upgrade your cPanel feature lists (which appear in the WHM Feature Manager interface) as follows:

When you upgrade to version 11.32 from an 11.31 development release, WHM will upgrade your feature lists as follows:

Default data retention length

To provide data for the new mail delivery reporting system, we have changed the default data retention length in the eximstats database from 16 days to 90 days. (The data retention length is also customizable via the Tweak Settings option entitled The interval, in days, to retain Exim stats in the database.)

In addition, a command line utility is available so you can import data from archived Exim log files to the eximstats database.

Appendix A: Provided third-party applications

cPanel & WHM version 11.32 includes the following third-party applications. This section lists the applications' version numbers and the minor build of cPanel & WHM that corresponds to each version.


Third-party applicationVersionCorresponding cPanel & WHM minor version
MySQL 5.1 [1]5.1.59-011.32.0
MySQL 5.5 [2]5.5.17-111.32.0
Horde Groupware1.2.1011.32.0

[1] Users who run MySQL versions earlier than 5.1 will likely encounter sub-optimal performance for bandwidth calculations and mail delivery reports.
[2] An upgrade to MySQL version 5.5 will block your system from downgrading from cPanel & WHM version 11.32 to version 11.30 in the future.


Removed third-party applications

As of cPanel & WHM version 11.32, Melange Chat System software is no longer available.

Appendix B: New and modified API calls

New XML API calls:

New API2 calls:

Modified XML API calls

Appendix C: New configuration directives

We have added the following configuration directives to cPanel & WHM version 11.32.

Each directive corresponds to an option in WHM >> Tweak Settings. The server administrator may also create the  /root/cpanel_profile/cpanel.config file and set the directive's value within the cpanel.config file with the following format:


Directive in cpanel.configTweak Settings labelTweak Settings descriptionInput type (acceptable values)Default value
email_send_limits_count_mailmanCount mailman deliveries towards a domain's Max hourly emails.If enabled messages sent from a mailing list owned by a user's domain with be counted towards the maximum number of emails the domain is permitted to send per hour.Boolean (1, 0)0
email_send_limits_defer_cutoffThe percentage of email messages (above the account's hourly maximum) to queue and retry for delivery.When an account exceeds the maximum number of emails it is allowed to send per hour, by default, any additional messages are queued for delivery and sent in the next hour. This setting allows you to limit the number of messages that will be queued by the system. For example, if you set this value to 125%, once the account reaches its hourly limit, Exim will queue any additional messages, up to 125% of the Max hourly emails per domain value. Once the account reaches 125% of the Max hourly emails per domain value, any additional outgoing messages are discarded.Integer (100-10,000)125
email_send_limits_max_defer_fail_percentageMaximum percentage of failed or deferred messages a domain may send per hourThe maximum percentage of a domain's outgoing mail that can consist of failed or deferred messages. Once the domain exceeds this percentage, it is temporarily blocked from sending mailInteger (1-100; 0 is unlimited)unlimited
exim_retention_daysThe interval, in days, to retain Exim stats in the databaseN/AInteger (1-365,000)90
ionice_optimizefsI/O priority level at which optimizefs is runoptimizefs is a file system optimization utility used by cPanel & WHM. You must compile ionice with your kernel to use this option. ionice manages I/O scheduling for processes on your system. Specifying a lower value for this option gives the process a higher priority. This option can accept integer values between 0 and 7.Integer (0-7)6
ionice_userprocI/O priority level for user-initiated processesThis option applies to a few especially I/O-intensive user functions, such as actions initiated through the cPanel File Manager. You must compile ionice with your kernel to use this option. ionice manages I/O scheduling for processes on your system. Specifying a lower value for this option gives the process a higher priority. This option can accept integer values between 0 and 7.Integer (0-7)5
send_update_log_for_analysisSend update analyses to cPanelThis option allows you to select whether to send an analysis file to cPanel when you update your server.Boolean (1,0)1
skiplogaholicEnable Logaholic statsN/ABoolean (1,0)0
transfers_timeoutNumber of seconds an SSH connection related to an account transfer may be inactive before timing outN/AInteger (300-3,600)300
update_log_analysis_retention_lengthUpdate analysis retention intervalThis option allows you to specify how long you wish to keep the update analysis files you send cPanel.Positive integer; 0 disables retention; undef retains data indefinitely90 (days)


Appendix D: New and modified user interfaces


New user interfaces

Modified user interfaces

The following interfaces changed:



Appendix E: Script updates

In the /usr/local/cpanel/scripts directory

New scripts

Deprecated scripts

Nonexistent scripts

Modified scripts

In the /usr/local/cpanel/bin directory

New scripts

Appendix F: Translatable user interface text strings

The attached files below are designed to interact with an outside translation service. As such, user interface text strings will remain in those files until fully translated. The included strings derive from cPanel & WHM version 11.32 and earlier.

Appendix G: Translatable user interface text strings

atd used for upcp log analysis

cPanel & WHM version 11.32 now installs the at daemon (atd) as part of the update process. We use atd for launching the update-analysis process to validate the health of the system after updates.

Update-analysis information is stored in the directory /usr/local/cpanel/logs/update_analysis/. There are two new Tweak Settings that will let you choose to send update analyses to cPanel and set the retention interval of the logs.

Finally, because atd is necessary to run the analysis of the upcp log, the Quick Security Scan no longer disables atd.