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Overview

cPanelID is an integrated set of credentials that customers can use to log in to various cPanel websites and services. Our goal is to reduce the number of usernames that passwords that cPanel customers need to remember.

Services

The following is a summary of the history of cPanelID and the services that use it.

cPanelID

Previously, there were separate credentials for the cPanel Store, the cPanel Tickets system, or the Manage2 billing system.

We integrated those systems to use a single username and password authentication database on the back end that we called cPanelID.

External Authentication

In cPanel & WHM version 54, we created External Authentication, which allows users to log in to cPanel, WHM, and Webmail with a third-party identity provider's account.

One of the External Authentication identity providers we shipped with servers was for cPanelID, which allowed users to link their cPanelID to their server accounts.

cPanel Store

In cPanel & WHM version 56, we created the cPanel Market, which allows hosting providers and server administrators to sell products and services to their cPanel users.

One of the Market providers we shipped with servers was the cPanel Store, through which we offer Comodo and cPanel signed SSL certificates.

The future

Go to the cPanel Features site and tell us what you want to do with cPanel ID.

How to get a cPanelID

All cPanel & WHM license owners already have a cPanelID. Resellers, cPanel accounts, and cPanel account users who have not used any of those three systems must register to obtain a cPanelID.

Use either of the following methods to obtain a cPanelID:

  • On the cPanel, WHM, or Webmail login interface, click Log in Via cPanelID and then click the Register link.
  • Navigate to the cPanel Tickets System Registration page and enter your email address. The system will email a confirmation link to that address.

Additional information

To add your name, address, and other information to your cPanelID account, log in to the cPanel Store and update your profile.

Where you can use your cPanelID

You can use your cPanelID to log in to the following resources:

  • cPanel Store.
  • cPanel Ticket system.
  • Manage2 billing system.
  • A cPanel, WHM, or Webmail account linked to a cPanelID on servers with External Authentication enabled.

cPanelID vs cPanelID External Authentication identity provider

cPanelID is not the same as the cPanelID External Authentication identity provider.

  • cPanelID is the username and password combination.
  • cPanelID External Authentication identity provider is a module that allows you to link a cPanelID to your cPanel, WHM, or Webmail account on a server, and then log in to that service.

Think of cPanelID as the key, and the cPanelID External Authentication identity provider as one of many locks into which the key fits.

However, even though you can use the cPanelID to log in to your server and to log in to the cPanel Store, we have not yet integrated all functionality in cPanel & WHM to allow that single-sign on to pass you from system to system smoothly.

For example, cPanel's SSL TLS Wizard (Home >> SSL/TLS >> SSL/TLS Wizard) requires you to log in to the cPanel Store with your cPanelID to purchase SSL certificates, but we have not yet integrated that authentication process with the cPanelID External Authentication identity provider module.

So, even though you linked your cPanelID to your cPanel account and used it to log in to your server, you still need to log in to the cPanel Store with your cPanelID.

For more information about External Authentication read our External Authentication FAQ.

Additional documentation