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Overview

When you log in to WHM for the first time after the initial installation process, the Initial Setup Wizard interface displays. The Nameservers section of this interface (Step 4) allows you to set up nameservers. This document explains each step in that process and how your choices affect your server.

Notes:

What is a nameserver?

Computers send inquiries to translate a domain or subdomain on your server into an IP address. The software (or daemon) that handles these inquiries is a nameserver.

  • Without a nameserver, your server cannot translate domains into IP addresses, and the websites on your server become inaccessible from the internet. 
  • You may also see the term Domain Name Server in reference to nameservers.

Set up a nameserver in cPanel & WHM



 

Select a nameserver software.

To begin, select the desired nameserver software. cPanel & WHM offers several options, which the Nameserver Configuration section of the interface describes.

Note:

For most servers, we recommend that you select BIND.

The Nameserver Configuration section of the Initial Setup Wizard interface.

 


 

Name your nameservers.

Enter the desired name for each of your nameservers. Each nameserver that you set up requires a name, and you must set up at least two nameservers if you did not select Disabled in the previous step.

We recommend that you use the following guidelines when you name nameservers:

  • The name must consist of a prefix, a dot (.), and your domain name.
  • The common convention for nameservers is to prefix your domain name with ns1 (for example, ns1.example.com and ns2.example.com).
  • Your nameservers cannot share a name.
  • Your customers may need to enter the nameservers manually at some point. Therefore, we strongly recommend that you use a domain that reflects your company's main homepage URL.

The Choose which nameservers domains on this server will use section of the Initial Setup Wizard interface.

 


 

 

Create A entries and add IP addresses.

Select the desired options for your server's A entries and IP addresses.

  • We strongly recommend that you select both the Add "A Entries" for all Nameservers and Add "A Entries" for Hostname checkboxes.
  • If you do not enter IP addresses in the Please enter an IP address for each of your nameservers text boxes, the system automatically assigns available IP addresses from your server to each nameserver. 

Warning:

While technical standards strongly advise against this, cPanel & WHM can run everything (which includes both nameservers) from a single IP address. However, some domain registrars do not allow this.

The Add A Entries for Nameservers & Hostname section of the Initial Setup Wizard interface.

 


Set up nameservers with your registrar.

After you configure your server's nameservers, you must register your nameservers with your registrar. When you register nameservers, you announce their existence to the rest of the internet. You do not perform this action in cPanel & WHM, but you must do it or your nameservers will not function.

Click the links to the right for registrar instructions for some of the most popular domain registrars. Each set of instructions assumes that the following statements are true:

  • You have an account with the registrar.
  • You have already registered your domain with that company. 
  • You have logged in to your account and are on the first screen that you see after you log in.

Instructions for the most popular domain registrars

 

 123-reg.co.uk

To register with 123-reg.co.uk, perform the following steps:

  1. Scroll down and select the domain name for your nameserver (for example, example.com if you wish to register ns1.example.com).
  2. Click Modify domain.
  3. Click Change Nameservers.
  4. Scroll down and enter the names for your primary and secondary nameservers in the Nameserver 1 and Nameserver 2 text boxes (for example, ns1.example.com).
  5. Click Change Nameservers.
  6. Enter the IP addresses for your nameservers.
  7. Click Change Nameservers.
 DirectNIC

To register with DirectNIC, perform the following steps:

  1. Click Domain Manager.
  2. Click the Change Nameserver Information icon next to your domain.
  3. Click the Create Nameserver link at the top of the interface.
  4. Enter your nameserverʼs hostname (for example, ns1.example.com).
  5. Enter the appropriate IP address.
  6. Repeat steps 3 through 5 for your second nameserver.
 Dotster

To register with Dotster, perform the following steps:

  1. Click on My Domains at the top of the Account Management interface.
  2. Click the domain for which you wish to register your nameservers.
  3. Click Register Nameserver.
  4. Enter the hostname (for example: ns1.example.com) for your first nameserver.
  5. Enter the IP address for this nameserver in the four text boxes that are provided. You will need to enter each octet of your IP address in its respective text box.
  6. Click Update.
  7. Repeat steps 3 through 6 for your second nameserver.
 DynaDot

To register with DynaDot, perform the following steps:

  1. Click Domain Names on the right side of the interface.
  2. Click Nameservers near the top of the interface.
  3. Click the Register a domain name server link.
  4. Enter the full name of your first nameserver (for example: ns1.example.com) in the Host Name text box.
  5. Enter the IP Address for that nameserver.
  6. Click Submit.
  7. Repeat steps 2 through 6 for your second nameserver.
 Enom

To register with Enom, perform the following steps:

  1. Click Select Domain Names.
  2. Click Register DNS.
  3. Use the Register a Nameserver Name tool in the first section of the interface to create your nameservers.
 GoDaddy

To register with GoDaddy, perform the following steps:

  1. Under the Domains heading, click All Domains.
  2. Locate the domain for which you wish to set up your nameservers.
  3. Click the gear icon and select Manage DNS.
  4. Click the Settings tab.
  5. Under the Host Names setting, click Manage.
  6. Click Add Hostname.
  7. Enter the primary nameserver's name (for example, ns1) in the Hostname text box.
  8. Enter the primary nameserver's IP address in the IP Address text box.
  9. Click Add.
  10. Repeat steps 6-9 for your secondary nameserver (for example, ns2)
  11. Click Save.
  12. Click Edit Nameservers.
  13. Select Custom.
  14. Enter the full hostnames of your two nameservers. (for example, ns1.example.com and ns2.example.com)
  15. Click OK.
  16. Click Save.
  17. The interface will process your request and display "Set Nameservers: Your request has been submitted. Changes may take a few moments to take effect."
 NameCheap

To register with NameCheap, perform the following steps:

  1. View the domains in your account.
  2. Click on the domain.
  3. Click Nameserver Registration.
  4. Enter the IP addresses for each of your nameservers.
  5. Click Add Nameservers >> .
 Network Solutions

To register with Network Solutions, perform the following steps:

  1. Click Manage Host Servers at the bottom left of the interface. (If this link fails to appear, use this alternate address .)
  2. Enter your first nameserverʼs hostname (for example: ns1.example.com) in the first text box.
  3. Click Continue.
  4. Enter the IP address of your first nameserver.
  5. Click Continue.
  6. Confirm the changes to the host server.
  7. Click Apply Change.
  8. Click Back to Account Manager Home.
  9. Click OK.
  10. Repeat this process for your second nameserver.
 OpenSRS

To register with OpenSRS, perform the following steps:

  1. Click Name Servers at the top of the interface.
  2. Scroll down, and click Create or modify a name server which is based on...
  3. Scroll down.
  4. Enter the name (for example: ns1) for your first nameserver.
  5. Enter the nameserverʼs IP address.
  6. Click Create Name Server.
  7. Repeat steps 3 through 6 to add your second nameserver.
 Register.com

To register with Register.com, perform the following steps:

  1. Click on your domain name.
  2. Click the Advanced Technical Settings link.
  3. Click Manage Registered Name Servers.
  4. Scroll down to REGISTER NAME SERVER.
  5. Enter the desired prefix for the first nameserver (for example: ns1).
  6. Enter the IP Address (A Record) in the next text box.
  7. Click Continue.
  8. Repeat this process for your second nameserver

 


 

Common tasks after you set up your nameservers.

After you complete the Initial Setup Wizard interface, you may wish to perform some common nameserver configuration tasks:

Change your server's nameserver software.

To change the nameserver software that your server uses, use WHM's Nameserver Selection interface (Home >> Service Configuration >> Nameserver Selection).

Add or change existing nameservers.

To add or change your server's existing nameservers, use WHM's Basic WebHost Manager Setup interface (Home >> Server Configuration >> Basic WebHost Manager Setup).

Manage reseller nameservers.

We design cPanel & WHM to accommodate a white-label reseller experience. You can configure hosting resellers to each use their own nameservers.

To edit nameserver names and assign nameserver IP addresses for individual reseller nameservers, use WHM's Edit Reseller Nameservers and Privileges interface (Home >> Resellers >> Edit Reseller Nameservers and Privileges).

Note:

Resellers are the only accounts that can use their own nameservers. Individual cPanel accounts cannot use their own nameservers.

 


Additional documentation