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Overview

WordPress®, a web-based content management system, allows users to easily create a website or blog. This document describes how to install WordPress on your cPanel account.

Install WordPress

Install the WordPress cPAddon

In order to allow users to install WordPress as a cPAddon, hosting providers must enable the WordPress cPAddon via WHM's Install cPAddons Site Software interface (Home >> cPanel >> Install cPAddons Site Software).

To enable WordPress installations as a cPAddon, perform the following steps:

  1. Navigate to WHM's Install cPAddons Site Software interface (Home >> cPanel >> Install cPAddons Site Software).
  2. Select the WordPress row's checkbox.

    Important:

    We plan to deprecate the WordPress (legacy) cPAddon in a future release of cPanel & WHM. We strongly recommend that you do not install that version.

  3. Click Update cPAddon Config.

Reminder:

In cPanel & WHM version 64, we updated the cPAddons feature to use RPMs to install WordPress. When you install the WordPress cPAddon, the cPAddon also installs the WordPress Manager cPanel Plugin . This plugin includes the WordPress Manager interface ( Home >> Applications >> WordPress Manager ). The WordPress Manager interface allows you to manage the WordPress installations on your cPanel account. We only provide this plugin with the new version of the WordPress cPAddon. We do not plan to add the plugin to the WordPress (legacy) cPAddon. 

Enable Moderation

Warning:

In cPanel & WHM version 66, we deprecated the moderation feature and will remove it in the future. You cannot enable moderation for any cPAddons. Any cPAddons that currently use moderation will continue to function but, if you disable it, you cannot reactivate moderation.

To moderate installations for the WordPress cPAddon, perform the following steps:

  1. Navigate to WHM's Manage cPAddons Site Software interface (Home >> cPanel >> Manage cPAddons Site Software).
  2. Select the cPanel::Blogs::WordPress checkbox.
  3. Click Update Moderation.

Important:

For the WordPress (legacy) cPAddon, you must not modify or delete the default WordPress plugins and themes that the cPanel installation provides. WordPress will not update properly if you modify any of these files.

To learn more about how to configure how the system handles cPAddons notifications and permissions, read our Tweak Settings - cPAddons Site Software documentation.

Install WordPress in cPanel

If available, users can easily install WordPress as a cPAddon with cPanel's Site Software interface (Home >> Software and Services >> Site Software).

To install WordPress as a cPAddon, perform the following steps:

  1. Navigate to cPanel's Site Software interface (Home >> Software and Services >> Site Software).
  2. To receive a notice via email when the hosting provider installs WordPress, click here after the You currently are set to receive a notice when updates for your installs are available text.
  3. Click WordPress.

  4. Enter the requested information.

    1. To install WordPress directly into a domain's document root, leave the installation URL's path blank.

      Warning:

       This may overwrite any files already in the document root.

  5. Click Install.
    1. If your hosting provider moderates requests for WordPress installation, click Submit Moderation Request.
    2. Enter a note for your hosting provider, and click Submit Request.

  6. When the WordPress installation finishes, use your web browser to view the location that you entered in Step 4.
    • For example, if you installed WordPress in the http://example.com/wordpress/ directory, browse to the http://example.com/wordpress/ URL.

Important:

You must not modify or delete the default WordPress plugins and themes that the cPanel installation provides. WordPress will not update properly if you modify any of these files. The new RPM-based WordPress cPAddon supports changes to WordPress plugins and themes. But you must contact your hosting provider to verify that they installed the new RPM-based WordPress cPAddon.

If WordPress is not available as a cPAddon, users can ask their hosting provider to add it, or they install WordPress directly themselves (see User installs WordPress directly).

Note:

In cPanel & WHM version 64, we updated the cPAddons feature to use RPMs to install WordPress. In the latest release of the RPM-based WordPress cPAddon, we released cPanel's WordPress Manager interface (Home >> Applications >> WordPress Manager) as a cPanel plugin. The WordPress Manager interface allows you to manage the WordPress installations on your cPanel account. The WordPress Manager interface only manages WordPress installations that you create with the RPM-based WordPress cPAddon.

Install WordPress Manually

If your hosting provider does not offer WordPress as a cPAddon, you can manually download WordPress from the WordPress website and install it on your site.

For more information, read installation instructions from WordPress and their cPanel-specific instructions on how to create a database for WordPress.

WordPress installation issues

Document root issues

Note:

In the following examples, the following statements are true:

  • example.com represents the domain name.
  • example represents the account name.
  • subdomain represents a subdomain's directory.
  • addon.com represents an addon domain name.

Due to potential conflicts in the .htaccess file, do not configure multiple WordPress installations to share a single document root.

If you experience difficulties with WordPress, check the following requirements:

  • Each cPanel account user can host only one installation of WordPress in the document root directory.
    • The following are examples of document root directories:
      • /home/example/public_html/
      • /home/example/public_html/addon.com
      • /home/example/public_html/subdomain
  • Each directory may only contain one WordPress installation.
  • If the subdirectories are not a document root, cPanel account users can install additional WordPress installations in subdirectories under the domain's home/example/public_html directory.
    • The following examples demonstrate installations that use the wordpress subdirectory:
      • Under the document root for the main domain: /home/example/public_html/wordpress
      • Under a subdomain: /home/example/public_html/subdomain/wordpress
      • Under an addon domain: /home/example/public_html/addon.com/wordpress

For more information, visit the WordPress website.

Database connection errors

If WordPress returns a database connection error, ensure that the database's name and password in the wp-config.php file are identical to the database credentials in your account.

For a document root installation, the wp-config file exists in the /home/username/public_html directory, where username represents the cPanel account name.

To change the database's username or password, use cPanel's MySQL Databases interface (cPanel >> MySQL >> Databases)

Note:

If your hosting provider installed the new RPM-based WordPress cPAddon, you can use cPanel's WordPress Manager interface (Home >> Applications >> WordPress Manager) to update your WordPress database user's password.

To test a username and password combination, run the following command (where db_user represents the database's authorized username):

mysql -u db_user -p

After you enter the command, enter the user's password. The system will respond with a success or failure message.

Additional documentation