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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.46

(Home >> Advanced >> Network Tools)


The Network Tools interface contains tools to help you retrieve network information. For example, you can look up an IP address or trace the route from your computer to the computer that hosts your website (your web server).

Domain Lookup

The Domain Lookup tool executes a basic command to resolve an IP address from a specified domain name. This query also returns general DNS information about the server.

To look up a domain, perform the following steps:

  1. Enter the domain that you wish to look up in the Enter a domain to look up text box. For example,
  2. Click Look Up.

The domain’s mail servers and the IP address for that domain will display. You can also view the domain’s DNS information under the Zone Information heading.

Trace Route

The Trace Route function traces the route that your computer takes to access your website. This function displays how many servers through which your data passes through before it reaches your website. This information also includes the amount of time that your computer requires to reach the server.

To trace the route to your server, click Trace.

The pathways that your computer took to reach your server will display. You can use this information to find problem servers within your path.



You may not have access to this function. Contact your system administrator for more information about how to use the Trace Route function.