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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.44

(Home >> Account Functions >> Create a New Account)


The Create a New Account interface allows you to create new cPanel accounts.

Your interface may differ slightly from this documentation. Some WHM users may not have access to certain features or options, based on their account type and how the account is configured. If you require access to a feature or option listed here, contact your system administrator to request access to the feature.



  • For each new account, you must choose a username that contains 16 characters or less. Also, the first eight characters must be unique on the system to prevent issues with database prefixing and account transfers. You can disable database prefixing in WHM in the SQL section of the Tweak Settings interface (Home >> Server Configuration >> Tweak Settings) under Add prefix to names of new databases and database users.
  • If you set a server in a DNS cluster to the write-only role, WHM will not check whether a DNS zone exists before you create an account. Because of this, it is possible to create the same domain name on two or more of these servers. If this occurs, the servers will compete for updates to that domain.